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Coaching Examples

Objectives & Outcomes

Thierry's Coaching Programme

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Thierry was an experienced QA manager but new to the organisation. He was now leading a bigger team and a big pressure to get them to perform.  KJE was hired to help Thierry identify personal areas of development and then support him in improving his leadership skills.  Thierry summarised the coaching programme outputs in 3 words: “Structure, Synergy and Recognising” and would like to continue have coaching sessions in the future that further support his personal development and business performance.

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Session 1

Thierry’s Agenda

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Outcomes

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  • Agreed the coaching contract, expectations and how we work together, goals for the coaching programme

  • Objectives: Be on top of all the dept issues, big & small, have a happy team(T)

  • Objectives: Learn, Listen then make suggestions, work closely with other teams, open mind-set to learning-young & old. (KR)

  • Action Plan: Think about a “well formed outcome” for success for next meeting. Do a colours questionnaire

  • Clarity of how the coaching programme works

  • Completion of “WFO” and creation of general principles of what I use at work

Session 2

Thierry’s Agenda

Outcomes

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  • Review of previous actions, successes & learnings, the “WFO”

  • Session objectives to work on being more focussed and organised

  • Move team on from issues and baggage from previous

  • Steven Covey time management matrix

  • “Start the clock” exercise with categorisation of team tasks in urgent important quadrants

  • More effective e-mail management

  • Target of Issues- management moves from 65/75% to 100% by June 2020. (Achieved 90%)

  • Regular 1:1s with team

Session 3

Thierry’s Agenda

Outcomes

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  • Review

  • “Colours” overview

  • Influencing & persuasion- WIIFM principle

  • Higher level of awareness of own style and that of others

  • Understand others better

  • Use a “blue” person to soundboard ideas prior to sharing more widely

  • Self awareness re being aggressive or being rude

Session 4

Thierry’s Agenda

Outcomes

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  • Review

  • PDR meetings- having the discussion re scoring system

  • Personal development discussions with team

  • What motivates individuals?

  • Individual discussed shown real improvements in performance

  • People perform better when they are comfortable with the task. Start here and then stretch for development

Session 5

Thierry’s Agenda

Outcomes

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  • Review

  • Mind-set in the team : PQR: lack of sense of urgency, lack of focus

  • Plan by individual for “Getting the job done”

  • A T&D plan for the team

Session 6

Thierry’s Agenda

Outcomes

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  • Review of previous actions and in depth review of all sessions to date, celebrating successes, acknowledging learnings and thinking next steps

  • Working remotely vs office working

  • Balancing Italy project with QA workload

  • Thierry summarised the coaching programme outputs in 3 words: “Structure, Synergy and Recognising” and would like to continue have coaching sessions in the future that further support his personal development and business performance.

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